Effective Date: November 30, 2015

Web Privacy

The  DRIVE Wellness website and clinics are provided and operated by Crossover Health Medical Group, APC (“Crossover Health”) for H-E-B and its Partners. Crossover Health works to protect the integrity of its website and applications. Although Crossover Health always tries to use the most up-to-date encryption technology, please be aware that unauthorized third parties could obtain illegal access to this site.

Collection and Use of Personal Information

Crossover Health will not collect your name, email address or other personal information unless you voluntarily provide it. Crossover Health will not sell, trade, rent or share personal information about you or other Website or Application visitors to any unaffiliated third party.

If you use, also known as the Crossover health website (the “Website”) or the Crossover Health Portal (the “Application”), Crossover Health may collect, use and store the following personal information:

Collection and Use of Anonymous Information

If you use the Website or the Application, you consent to the collection and use of information as discussed below. Changes in this policy will be posted on this page so you will always know what information is being collected, how it is being used and under what circumstances it is being disclosed.


Crossover Health collects the following non-personal information about its Website and Application visitors on an aggregated basis.


This information is used to improve your experience on the Website or Application. Crossover Health may make changes and updates to the Website or Application based on the collection of this information. Website administrators will gather this information and may report on broad user trends, site usage and popular web pages to Crossover Health’s the contents of this Website to non-Members for informational purposes only. The content is not intended as a substitute for professional medical advice, diagnosis, or treatment. Seek the advice of your physician or other qualified health provider if you have a question regarding a medical condition.

Safe Harbour

Crossover adheres to the principles set forth in the US-EU and US-Swiss Safe Harbor Frameworks with respect to its services. Information on both Safe Harbors may be found at In compliance with the US-EU and US-Swiss Safe Harbor Principles, Crossover commits to resolve complaints about privacy and our collection or use of personal information. Citizens of the European Union or Switzerland with inquiries or complaints about privacy should contact Crossover at In the event of a dispute relating to data protection which cannot be resolved directly with Crossover, Crossover is committed to cooperating with the EU Data Protection Authorities and has registered with the U.S. Council for International Business to act as an independent recourse mechanism.

Contact Us

Crossover Health welcomes your questions and comments about privacy. Please feel free to send us an email at: info at